Shipping Policy
FREE SHIPPING
Smoker’s Destiny is proud to offer a free shipping option for all orders. Free shipping orders will be processed within business days and shipped with the most economical shipping solution available for your order. These delivery times typically range from 3 to 7 business days but may be up to 16 business days in some cases.
Processing Time: 2-3 business days
Delivery Time: 3-16 business days**
PAID SHIPPING
Economy & standard shipping options are also displayed at checkout for an additional charge when available. These orders are processed within 1 business day and have varying transit times depending on the service selected:
Processing Time: Same or Next Business Day*
Economy Shipping Delivery Time: 5-8 business days**
Standard Shipping Delivery Time: 3-4 business days
Estimated shipping times vary depending on your distance from our shipping location. Precise estimates will be displayed at checkout for each service. Shipping times are estimated by the shipping carrier and are not guaranteed by Smoker’s Destiny. Shipments delivered outside the estimated delivery date are not the responsibility of Smoker’s Destiny and will not be refunded. Estimated processing and shipping times may vary slightly during extremely busy times such as sales events and holidays.
*Shipping cut-off for same day fulfillment is 12pm Central Time Monday - Friday excluding national holidays. Orders received after this time will be shipped the following business day for paid shipping orders. Orders placed with free shipping will be fulfilled within 3 business days.
**Free and Economy Shipping includes limited tracking capabilities. Tracking may not be updated until the package reaches a local delivery hub or is out for delivery. For detailed tracking information that includes every step of the delivery process please choose Standard or Economy Shipping..
NOTE: Products sold by third parties or products that are made to order may have their own shipping policies and will vary from times estimated by Smoker’s Destiny at checkout.
SHIPPING RESTRICTIONS
Due to local laws or carrier restrictions, some products may not be able to ship to your country, state, city or county. The following products cannot be shipped to the listed regions.
Amanita Muscaria: Louisiana, Internationally
Kratom: Alabama, Arkansas, Indiana, Rhode Island, Wisconsin, Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville (Illinois), Columbus (Mississippi), Union (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana), Internationally
THCA*: Arkansas, Hawaii, Idaho, Kansas, Louisiana, Oklahoma, Oregon, Rhode Island, Utah, Vermont, Internationally
* This includes any product with Total THC (THCA x .877 + D9THC) greater than 0.3% while still maintaining the federally legal limit of 0.3% D9THC.
DISCREET BILLING/SHIPPING/PACKAGING:
We value your privacy and work hard to guarantee that 100% of your information is safe with us. One part of that process includes discreet shipping and billing. When you order from us there is no need to worry about anyone knowing what is inside your package. Each order is packaged in a plain brown or white box with no store or product information listed. We promise that no mention of the product or "Smoker's Destiny" will be displayed on your package.
For international shipments it is required that we list product titles and values on the customs forms. In this case if you are outside the US you will see product information but everything else will be the same as above.
All purchases made from our site must appear on your statements as "Smoker’s Destiny” however there will be no mention of "smoke shop" or anything similar to protect your privacy. Product names will NOT be listed on your statements, just the order total, date, and "Smoker’s Destiny".
SHIPMENT TRACKING
TRACKING
You will be provided with tracking information upon fulfillment of your order via a shipping confirmation email. This tracking information can always be located on your order status page, shipping confirmation email and My Account page.
Please allow up to 24 hours for your tracking information to update after shipment confirmation is received.
CUSTOMS, DUTIES AND TAXES
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Smoker’s Destiny has no control over these charges, nor can Smoker’s Destiny predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Please note, it is your responsibility to know the laws and regulations of importing our products into your country. If your shipment is confiscated by customs you will not be refunded. Furthermore, if you refuse to pay import taxes, customs duties and fees levied by your country or the carrier, your package will be discarded by the carrier and you will not be refunded.
UNDELIVERABLE ADDRESS:
There are several reasons a package could be returned to our warehouse as undeliverable to address. These reasons may include items that are too big for the PO box, incorrect address, incorrect address format, failed delivery attempts, damage during transit, other transportation problems, unable to export or other address problems.
When packages are returned as undeliverable you will be contacted via email and provided with a full refund, less shipping charges and a 10% restocking fee.
Orders that are returned to Smoker’s Destiny as undeliverable are not able to be re-shipped. If you would still like to receive items that were undeliverable, you are welcome to place a new order on our website.
If you suspect your package is undeliverable you will need to wait until the package is received back to our warehouse to receive a refund. However, you are welcome to place a new order in the meantime and your original order will be refunded as soon as it is returned.
Still have questions? Contact us at info.smokersdestiny.com to know more.
This policy was last updated on November, 2024.
